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Cisco Bug: CSCuo32281 - Active call icon for audio is shown as hold icon in consultative screen.

Last Modified

Feb 26, 2015

Products (1)

Known Affected Releases

10.2(1) 10.3(1)

Description (partial)

Symptom:
Active call icon for audio is shown as hold icon in consultative screen.

Conditions:
1.	Make a call from endpoint A to endpoint B and answer the call on endpoint B.
2.	In endpoint A, select the "Transfer" icon and dial the DN of endpoint C.
3.	Answer the call in endpoint C.
4.	Observe the icon image shown for the call of endpoint C on top of the "End" button in endpoint A's consultative transfer screen as it will properly show "Avatar" image since it's an active audio call.
5.	In endpoint A, tap on the "Resume" option for the call on endpoint B.
6.	Now observe the icon image shown for the call of endpoint B on top of the "Resume" button in endpoint A's consultative transfer screen.
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Bug Details Include

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