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Cisco Bug: CSCuo31453 - Press call forward twice on 8831 phone in SRST fails all incoming call

Last Modified

Nov 27, 2020

Products (35)

  • Cisco SIP IP Phone Software
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

9.3(3)

Description (partial)

Symptom:
All incoming call will fail with user busy 486

Conditions:
When 8831 IP Phone are in SRST mode and press CFwdALL softkey twice.
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