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Cisco Bug: CSCuo30997 - Region1 Loading Delay after IDC login or after closing & opening Region1

Last Modified

Jul 31, 2014

Products (1)

  • Cisco IPICS PMC Client Software

Known Affected Releases

4.8(0.13)

Description (partial)

Symptom:
Region tabs may take a few seconds to load the very first time IDC logs in, or after closing & re-opening that region tab.

Conditions:
IPICS Dispatch Console 4.8(1)

1. Configure IPICS, ISSIG / 4 x P25 channels, 2 x Serial Radios a DFSIG and a Fixed Station. add UMS then add 15 UMS Channels and assign channels/radios to userA and userB
2. Login as userA on R-IDC and UserB on MC-IDC
3. Once IDC takes you to the Setting Window, click on Region1 Tab, and start your stopwatch to measure how long it takes to load the tab on both R-IDC and MC-IDC.
4. Region1 may take up to 7 seconds to show the channels after the very first log in.
5. After the first successful loading of Region1, switching back and forth between the Setting tab and the Region1 tab will usually load in less than one second.
6. If you close Region1 tab, and then open it again, loading time could take up to 7 seconds.
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