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Cisco Bug: CSCuo27650 - Jabber for Windows 9.6 Software Assignment fails to Upgrade on Windows 8

Last Modified

Aug 06, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
The Jabber for Windows 9.7(0) unmodified MSI Package does not deploy Upgrade file even when policy is forcibly updated and workstation is rebooted multiple times.

Conditions:
Create a GPO in Windows Server 2008 AD.

Link GPO to an OU containing the Windows 8 workstation where Jabber is to be deployed.

Ensure the MSI is on a UNC accessible share where the Domain Computers group has Read rights to access.

Configure the GPO under the Computer Configuration -> Policies -> Software Settings -> Software Installation section to assign the software to the workstation.
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