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Cisco Bug: CSCuo27557 - VSM 7.5 virtual machines have the same alternate ID

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

When adding a VSM server to VSOM, the error "Operation failed: Duplicate alternateid, another media server VsomServer exist with same alternateid" is reported.

This may occur when adding multiple servers from a virtual  machines built with the VSM 7.5.0-32i OVA templates.  The OVA templates contain an initialized VSMS database with the same unique ID.
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