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Cisco Bug: CSCuo27097 - Unhandled exception in Participant Templates page

Last Modified

Oct 16, 2014

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.4Beta2

Description (partial)

Symptoms:

When going to Booking > Participant Templates, the pages crashes with an "An error has occurred!" error message.

From log-web.txt:

2014-04-01 13:52:53,623 [14] ERROR ASP.global_asax - 
System.ArgumentException: An item with the same key has already been added.
   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value,
Boolean add)
   at
Tandberg.TMS.Service.ConnectionSettingsImpl.SystemDb.GetConnectionSettings(IEnumerable`1
systemIds)
[...]

Conditions:

The issue has been seen in Cisco TMS 14.4.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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