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Cisco Bug: CSCuo26405 - [CUP+LDAP] jabber android get wrong contact photo after sign in

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
[Cisco Unified Communications Manager IM and Presence+LDAP(lightweight directory access protocol)]
 jabber android get wrong contact photo after sign in.
In the buddy list or the search result, the photo is mixed, that means different people with similar id will have the other's photo.

Conditions:
One condition to reproduce:
1. User A log in Cisco Unified Communications Manager IM and Presence in Android Jabber.
2. In jabber config.xml, configure thumbnail.
3. There are many contact such as cyshen1/cyshen2/cyshen3.
4. Check buddy list. The photo is be mixed. that means, cyshen2 may display cyshen3's photo.
5. Search contact such as cy. there should display cyshen1/cyshen2/..... The photo is be mixed too.

Related Community Discussions

Photo mismatch in jabber for android 9.6
Hi All,   I'm having issues with the cisco jabber client on the android 9.6: 1- The contact photos not all of them displayed correctly. there are some people having wrong photo displayed for them. but, when I click on that photo, its fixed  !! why is that !! only in the android version, the windows version is fine 100%. 2- how can I stop the sync feature for the contact with the phone contact ?? I don't want the jabber contact to be shown in my android mobile contact, and to conflict with my original ...
Latest activity: May 04, 2014
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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