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Cisco Bug: CSCuo25279 - UCCX: 3 - 5 Second Delay on CAD When Answering New Call

Last Modified

May 11, 2017

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.5(1)SU4.6

Description (partial)

Symptom:
A Unified Contact Center Agent's CAD client experiences delay when attempting to answer a new call.

Conditions:
This is caused by applying the fix for CSCuj58902 through an Engineering Special.
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  • Status
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