Preview Tool

Cisco Bug: CSCuo24408 - Enabling presence for Mobility identity

Last Modified

Jul 09, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Enabling presence for Mobility identity

Enabling presence for mobility identity fails in selfcare/GUI
Also, I observed that when I try to enable presence with DX50 phone , Andriod phone move's up and mobile ID(fqdn3-RDP ) move's down does not effect enabling/disabling presence .
steps: 1.Add a enduser associate mobility identity
2.Login as selfcare and enable presence only for mobility identity (which listed as RDP )
3.Even in GUI mobility identity is failing .
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.