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Cisco Bug: CSCuo23968 - SDH 454: Database got deleted on TCC reset during BP EEPROM read fail

Last Modified

Jun 10, 2014

Products (1)

  • Cisco ONS 15454 Series Multiservice Provisioning Platforms

Known Affected Releases

9.60 9.601

Description (partial)

Symptom:
Database gets removed from the node once the unprotected controller card restarts, losing the configurations.

Conditions:
The chassis inventory was not available for the SW, due to the issues with accessing the back-plane EEPROM. This was known/existing issue on the node.
In this condition, re-seat the standby Controller card, followed by a reboot of the active controller card.
The node is of 454 ETSI with TCC2 controller cards.
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