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Cisco Bug: CSCuo23873 - 'Key:KeyPad0~KeyPad9' are not work when display is off

Last Modified

Jun 05, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7961G-GE
  • Cisco IP Phone 7821
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
'Key:KeyPad0~KeyPad9' are not work when display is off

Conditions:
phone load:sip88xx.10-2-1MN-78dev 
Steps:
1. post "Display:Off" 
2. post 'key:KeyPad0 to Key:KeyPad9' ----problem1: display also keep off, but 9971 phone will invoke the display on
3. press Nav_Down to invoke phone's display -------problem2: no digits inputed

console.log is attahced
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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