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Cisco Bug: CSCuo23316 - Invalid SMTP address causes DRS operation never to finish

Last Modified

May 05, 2016

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

10.0(2.98000.94)

Description (partial)

Symptom:
If the SMTP Mail Server address contains an unreachable destination, DRS operatiopns will never complete.  The Status will say "SUCCESS: Backup Completed" but the icon next to it will keep spinning.  If you go to the History section it will say the Result is ONGOING.  The only way to fix this is to restart DRS services.  It will never timeout.

Conditions:
Any DRS Operation .
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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