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Cisco Bug: CSCuo22797 - RIDC cannot power on VTG/Channel stuck in gold ring.

Last Modified

May 28, 2014

Products (1)

  • Cisco IPICS PMC Client Software

Known Affected Releases

4.8(0.12)

Description (partial)

Symptom:
Sometimes R-IDC cannot power-on a particular VTG/Channel, even after repeated attempts.  The power button got stuck in "gold ring" state.  Other channels or VTGs can power-on successfully.

The IPICS Admin Console shows UMS resources are being allocated for the SIP call, and the UMS shows it is configured for the channel, but IDC cannot seem to connect.  Intermittent.

Conditions:
IPICS Dispatch Console 4.8(1)
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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