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Cisco Bug: CSCuo21722 - Smx services to default with management reconnect on pair encoder

Last Modified

Jun 21, 2020

Products (1)

  • MPEG-4 Encoders

Known Affected Releases


Description (partial)

Services will not join the pool in a Statmux redundancy system.

Management port disconnect on the active encoder causes a redundancy switch.  Statmuxing will resume on the inactive encoder.  However, upon reconnecting the management port on the active encoder, the services (running on the inactive encoder) will not join the pool.  Basically, any time the video engine joins the server with safeguard off and then safeguard is enabled afterwards (via ROSA EM) without removing it from the pool, this problem will be observed.
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