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Cisco Bug: CSCuo20660 - ACS shows wrong "Failure Reason" when integrated with AD

Last Modified

Feb 15, 2018

Products (1)

  • Cisco Secure Access Control Server Solution Engine

Known Affected Releases


Description (partial)

Getting the error message : "24408 User authentication against Active Directory failed since user has entered the wrong password".
However, the user credentials that have been entered are correct.

This error is shown when the shared secret between the ACS and the NAS device is wrong and the selected Identity store to process the authentication is the Active Directory.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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