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Cisco Bug: CSCuo20224 - Lync/MOC RCC client phone status not updated on device/line failure

Last Modified

Jul 04, 2016

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.6

Known Affected Releases


Description (partial)

Lync (or MOC 2007 R2) clients using the Remote Call Control (RCC) to Cisco Unified Communication Manager (CUCM) via Cisco Unified Presence (CUP) acting as the RCC/CSTA gateway do not get updated phone status when something their line/device becomes unavailable.

Lync (or MOC) client using RCC.  Any failure where the phone/line is not available via CUCM or CUP cannot communicate to CUCM.
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  • Status
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