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Cisco Bug: CSCuo18535 - Crash when plug/unplug usb hub during call

Last Modified

Feb 26, 2018

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

1.0(0) 10.2(1)

Description (partial)

Crash when plug/unplug usb hub during call

1. Register phone to SRST, connect usb hub with headset Jabra Biz 2400 to the phone
2. Make an incoming call to phone, during ringing, plug/unplug usb hub
3. Answer the call by headset, during the call, plug/unplug usb hub

Phone crashed and was dead during reboot. Can not recover to registered status.
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