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Cisco Bug: CSCuo17197 - IM&P menu shows CCMCIP is only for legacy(non-jabber) which is incorrect

Last Modified

Oct 07, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1) 9.5(1)

Description (partial)

IM and Presence menu shows CCMCIP Profile is only for Legacy Clients/non Jabber or CUPC client. But Jabber still uses CCMCIP Profile under certain circumstances (one example is where CTI Gateway Profile is not configured)

The Menu on IM&P web page > Applications > Legacy Clients > CCMCIP Profile - is misleading as it should not say "Legacy Clients" which infers to non-Jabber or CUPC clients. Jabber still uses CCMCIP Profile under certain conditions. It is misleading and confusing.
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Bug Details Include

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