Guest

Preview Tool

Cisco Bug: CSCuo17191 - The CIM (EIM/WIM) 9.0 Upgrade Guide is Incorrectly Written

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
Customer will receive errors when attempting to perform the "Dry Run" processes outlined in the CIM 9.0 Upgrade Guide while also attempting to switch SQL Server version from SQL Standard Edition to SQL Enterprise Edition.  The "Pre-Check" utility will work correctly but the "DBUpgrade" utility will fail due to missing columns or the ability to set the SQL version to "100" (which matches SQL 2008 R2).

Conditions:
Customer is upgrading from CIM 4.4 to CIM 9.0(1) and also switching from SQL Server 2005 Standard to SQL 2008 R2 Enterprise so that they can take advantage of a separate Reports database.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.