Cisco Bug: CSCuo17174 - 7861 phone becomes unresponsive to a softkeys, buttons on the phone
Feb 20, 2018
- Cisco IP Phone 7800 Series
- Cisco IP Phone 7841
- Cisco IP Phone 7821
- Cisco IP Phone 7861
Known Affected Releases
Symptom: Problem: 1. 7861 Becomes unresponsive while idle. 2. Cannot make, receive, answer calls 3. There is no any type of message on the screen Conditions: After reboot phone works for a while. There is no set time when the problem will appear again.
Related Community Discussions
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases