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Cisco Bug: CSCuo17109 - Client fails to connect to deskphone if device name is mixed case

Last Modified

Sep 15, 2014

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

9.6(0)

Description (partial) 

Symptom:
Client fails to connect to deskphone if device name is mixed case

Conditions:
Steps to reproduce:
1. User has a CTI device assigned in Cisco Unified Communications Manager with mixed case name e.g. SEPdca5f4872365
2. User switches to deskphone mode to control this device in the client
3. User restarts client
4. Client fails to connect to this device
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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