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Cisco Bug: CSCuo16877 - Getting unrecoverable error while ordering the ATA 186 phone model

Last Modified

Nov 13, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases


Description (partial)

Trying to order an endpoint with a dummy MAC address fails with the following exception: Addition of Phone (...) failed. IPT-1700: A device error occurred, please check NICE log to determine the problem. - - The specified name has invalid characters or is not formatted correctly for this device type.Valid characters include [a-zA-Z0-9._-]{1,50} .

This can be reproduced while using Dummy Mac Address option for Cisco ATA 186 model.
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