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Cisco Bug: CSCuo16410 - Device prompts for unlocking in phone app though device is unlocked

Last Modified

Apr 16, 2014

Products (1)

Known Affected Releases


Description (partial)

In phone app,device prompts for unlocking the device while user tries to toggle between recents and Contacts when screen-lock is not enabled.

Perform a factory reset on device and do not register the device to CUCM.
Screen-lock should be disabled
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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