Cisco Bug: CSCuo16083 - Setup crashes if IIS site does not exist or existing site only has HTTPS
Jun 27, 2017
- Cisco TelePresence Management Suite (TMS)
Known Affected Releases
Symptoms: The Cisco TMSXE installer crashes and the installation process is aborted. When running msiexec.exe with verbose logging ("msiexec.exe /i TMSXESetup.msi /l*xv logfile.txt"), you see the following log entries: WriteIIS7ConfigChanges: Error 0x80070002: Site not found for create application WriteIIS7ConfigChanges: Error 0x80070002: Failed to configure IIS application. WriteIIS7ConfigChanges: Error 0x80070002: WriteIIS7ConfigChanges Failed. Conditions: Cisco TMSXE assumes two things about an existing Internet Information Services (IIS) when being installed: * That there is at least one web site defined in IIS, and * That the web site has a HTTP binding configured. If either of these is missing, the installer crashes. Workarounds: Either: * Manually create a web site with a HTTP binding, or * Uninstall IIS, and re-run the Cisco TMSXE installer. TMSXE will then set IIS up with the correct configuration.
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Bug Details Include
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