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Cisco Bug: CSCuo15002 - If IPMI is not loaded it can cause CDE250 hangs

Last Modified

Jun 21, 2020

Products (2)

  • Cisco Videoscape Distribution Suite for Television
  • Cisco TV Streamer Application

Known Affected Releases

3.0(3)ES1 3.2(2)ES7 3.2(3) 3.2(3)ES1 3.2(3)ES4 3.2(3)ES6

Description (partial)

The CDE250 running any qualified release (vault, CGW, streamer) may encounter a condition where the system may exhibit any of the following

1.	Vital Statistics in VVIM are blank and are not displayed
2.	SDT (Super Doctor) shows all server status values as zero
3.	System may exhibit any of these symptoms:
        a.	Unresponsive 
        b.	May not respond to keyboard input
        c.	May not have any video output
        d.	Pressing the reset button and/or power button may not work.  
        e.	Internal SSDs may become read-only
        f.	Network ports may stop functioning
       g.	Some or all the SAS disk drives may be reported as not operational

This can happen at any time when the system is booted and under any kind of operation including little to no activity that is taking place on the system.  The hang may occur regardless of type or traffic load.
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Bug Details Include

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