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Cisco Bug: CSCuo14046 - Autoanswer OFF command is not working properly in ctitest.

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Agents are autoanswering the calls in CTITest, eventhough the autoanswer option is  disabled in all the settings

Conditions:
Login  agent in ctitest and make him available.
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