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Cisco Bug: CSCuo13780 - EC Alarms: Issues in RNCS communication loss alarm parameters

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.22 dncs-7.0.0.5

Description (partial)

Symptom:
EC Alarms: Issues in RNCS communication loss alarm parameters

Conditions:
When ever we bounce RNCS, we are getting an Alarms in dncs - nbiAgent as RNCS communication loss. In this alarm the following parameters are not proper. Attached the nbiAgent, snmpTrapHandler log files and screen shot of ECS Alarms UI.

1. Failure Source
2. Message.

The failure source is shown as RNCS=Rncs(. If we have multiple RNCS configured then its difficult to see which RNCS has the problem. So it is better to show the RNCS name or IP address by which RNCS uniqueness can be found.
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