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Cisco Bug: CSCuo10969 - Connect/disconnect USB cause wrong last upgrade time on phone UI

Last Modified

Feb 03, 2017

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6941
  • Cisco IP Phone 7821
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Connect/disconnect USB cause wrong last upgrade time on phone UI

Conditions:
1. Connect USB hub with usb headset (Jabra GN 2000) to phone
1. On CUCM, configure new load name 10-2-1-MN72 and load server
2. Click Save and Apply Config to downgrade phone
3. During downgrade, plug/unplug USB hub or headset

After phone is up, last upgrade time is 01/02/70 08:00.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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