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Cisco Bug: CSCuo10881 - HCS 999 calls are not working on SIP VG analog lines

Last Modified

Jun 03, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

9.2(1)

Description (partial)

Symptom:
999 calls are not working on SIP VG analog lines because the assigned CSS didn't have the emergency partition assigned. Line CSS's didn't have emergency partition assigned e.g. Int24HrsEnhance.
We don't see this issue on normal phones because device has emergency CSS and line has different CSS as per requirement.

Conditions:
Software Version: 8.1.3+ ER1
Server Platform Version:   4.4.2+0.4.326
Models used
03-IOSDevice-IOS15X-813-G1Modelv00l
01-GenericBD-813-G1Modelv00l_BTCust004.xls
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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