Preview Tool

Cisco Bug: CSCuo09922 - ENH: Document CTIOS Mon Stream Recording Metadata in MS FAQ Doc

Last Modified

Jun 08, 2017

Products (1)

  • Cisco MediaSense

Known Affected Releases


Description (partial)

When a supervisor phone receives a CTIOS Silent Monitoring Stream, the resulting recorded session contains 1 track by design.  When third party software is written to expect 2 tracks in the metadata of each recorded session, this unexpected result can cause errors.  There will be only one download URL present.  This behavior should be documented in the MediaSense FAQ doc.

Recording supervisor's CTIOS silent monitor calls.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.