Guest

Preview Tool

Cisco Bug: CSCuo09893 - After UMS restart, RIDC Channels ends up with multiple SIP connections

Last Modified

Mar 12, 2015

Products (1)

  • Cisco IPICS Server Software

Known Affected Releases

4.8(0.11)

Description (partial)

Symptom:
Sometimes UMS may show multiple SIP calls on the same channel for the same R-IDC.

After UMS restarts or fails over, R-IDC may make another SIP call to the same channel. IPICS shows correct resource count, but UMS shows duplicate SIP calls. No additional Channel port resource are used, but ends up using multiple UMS RTP ports for each call.  Highly intermittent.

Conditions:
IPICS 4.8(1)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.