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Cisco Bug: CSCuo09280 - TMS does not use CDR from VCS if source address is lifesize endpoint

Last Modified

Mar 04, 2018

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases


Description (partial)

When a call starts a "Call Connected" event is sent using HTTP/s from the VCS to the TMS and a "Call Disconnected" when it ends. In TMS, under reporting > call detail record > gatekeeper and VCS, the CDR data is never inserted into this report if the source address (calling party) is a lifesize endpoint.

It seems to works if the lifesize is the destination address.

Lifesize endpoint as the calling party

Related Community Discussions

    Cisco TelePresence Management Suite(TMS)の通話ログ(CDR)について記載します。 CDRについては、下記Admin Guideにも記載しています。   TMS Admin Guide 15.4 - 216ページ「Call Detail Records」   Admin Guideの216ページ「What is a Call Detail Record?」に記載のとおり、TMSのCDRはベストエフォートと考慮され、TMSでは各機器から受信したデータをCDRとして処理しているため、受信データの品質がTMSのCDRの品質に影響します。 | Note that CDRs in Cisco TMS should be considered best effort, and the quality of the data presented ...
Latest activity: Jul 12, 2018
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