Guest

Preview Tool

Cisco Bug: CSCuo08473 - permission validation failed in CUIC while reimporting the report.

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

9.0(1) 9.0(2)

Description (partial)

Symptom:
normal user(ccx\test) upload a report in CUIC and if Super user(CUIC\superuser) try to reupload the report back in system then it failed with error "Import could not be completed: Access Denied - please contact Administrator for permission"

Error in CUIC Logs
[0000000043: 10.127.52.50: Mar 04 2014 15:14:58.676 +1100: %CCBU_CUIC_MODEL_OBJECTS-3-EXCEPTION: %[EXCEPTION=com.cisco.ccbu.cuic.businesslogic.security.CuicAccessDeniedException: Access denied because of ACCESS DENIED, message=Does not have write permission on report Agent Report by Queue]: There was an exception that occurred. 
0000000044: 10.127.52.50: Mar 04 2014 15:14:58.677 +1100: %CCBU_CUIC_MODEL_OBJECTS-3-EXCEPTION_INFO: %[build_date=Apr 25, 2012 8:08 PM][build_type=rel][exception=com.cisco.ccbu.cuic.businesslogic.security.CuicAccessDeniedException: Access denied because of ACCESS DENIED, message=Does not have write permission on report Agent Report by Queue 
at com.cisco.ccbu.cuic.businesslogic.XMLTransform.XMLTransformerImpl.deleteReportIfExist(XMLTransformerImpl.java:1657) 
at com.cisco.ccbu.cuic.businesslogic.XMLTransform.XMLTransformerImpl.importReportFromXMLInternal(XMLTransformerImpl.java:1934) ]

Conditions:
UCCX 9.x
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.