Cisco Bug: CSCuo07614 - EIM/WIM Agent Cannot Delete KB Article, PA account can.
Nov 02, 2015
- Cisco Unified E-Mail Interaction Manager
Known Affected Releases
Symptom: Agents can't delete KB articles in Personal Folder. Agents have permissions to delete article, but receive I18A_User_Not_Authorized_To_Perform_Action Conditions: 1. Log in as an Agent and attempt to delete a KB article that you have permission to delete. 2. Log in as an Agent, Create a New KB article, and attempt to delete it. You will not be able to do so and will receive this error I18A_User_Not_Authorized_To_Perform_Action
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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