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Cisco Bug: CSCuo07018 - PAR-CUC:VVWS authenticating VVM login with default SS for all tenants

Last Modified

Feb 11, 2018

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

Visual Voicemail Authentication via TUI is failing in Partitioned/Shared Unity Connection Setup. VVWS is searching for the Extension in a default SS to which user doesn't belong to. 

In a Paritioned CUC case, users belong to their respective SS and paritions.

Multi-tenant setup
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