Guest

Preview Tool

Cisco Bug: CSCuo04920 - VPN: Downloader timeout needs to be increased from 3 seconds

Last Modified

Apr 20, 2020

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

3.1(5160)

Description (partial)

Symptom:
AnyConnect VPN Connection fails with a downloader error in the log: "EVENT_ERROR_WAIT_TIMEOUT: A wait on an event or a list of events timed out."

Conditions:
This issue may occur if you are using smart card certificate based authentication.  The VPN downloader will fail to run and cause the connection to error out.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.