Cisco Bug: CSCuo04920 - VPN: Downloader timeout needs to be increased from 3 seconds

Last Modified

Apr 20, 2020

Products (1)

Cisco AnyConnect Secure Mobility Client

Known Affected Releases

3.1(5160)

Description (partial)

Symptom:
AnyConnect VPN Connection fails with a downloader error in the log: "EVENT_ERROR_WAIT_TIMEOUT: A wait on an event or a list of events timed out."

Conditions:
This issue may occur if you are using smart card certificate based authentication.  The VPN downloader will fail to run and cause the connection to error out.

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