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Cisco Bug: CSCuo04534 - Syntetic Phone Test setup crash if nonexstant CUCM address node entered

Last Modified

Nov 27, 2020

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0

Description (partial) 

Symptom:
Java stack trace crash after Synthetic test submit

java.lang.NullPointerException
	com.objectspace.jgl.HashMap.equalRange(HashMap.java)
	com.objectspace.jgl.HashMap.values(HashMap.java)
	com.cisco.nm.trx.ct.ui.application.CTManager.isMacUsedInCT(CTManager.java:154)
	com.cisco.nm.trx.ct.ui.application.CTBuilder.checkMacUsage(CTBuilder.java:2117)
	com.cisco.nm.trx.ct.ui.application.CTBuilder.validateAccessors(CTBuilder.java:322)
	com.cisco.nm.trx.ct.ui.action.CTAddAction.perform(CTAddAction.java:809)
	org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
	org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	com.cisco.nm.trx.kdm.utils.RequestWrapperFilter.doFilter(Unknown Source)

Conditions:
Synthetic test creation, field "Cisco Communications Manager/Express" entered manually with anything not added into CPCA as a call manager
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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