Preview Tool

Cisco Bug: CSCuo04029 - H.323 calls between E20 and IPGW will always be transcoded

Last Modified

Apr 02, 2014

Products (1)

  • Cisco TelePresence IP Gateway Series

Known Affected Releases


Description (partial)

Calls from/to the Cisco IP Video Phone E20 via the Cisco TelePresence IP Gateway will always be transcoded. This results in lower resolution video calls, even though the E20 support up to w448p video.

All versions of Cisco TelePresence IP Gateway with "Allow non-transcoded calls" option selected (requires the "HD video" feature key).
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.