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Cisco Bug: CSCuo03213 - 11ac module causing reboot of the LAP3600

Last Modified

Jan 09, 2020

Products (41)

  • Cisco Aironet 3700 Series Access Points
  • Cisco 881SRSTW Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco Aironet 1552I Outdoor Access Point
  • Cisco AP802 Integrated Access Point
  • Cisco 892W Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco Aironet 1040 Series Access Point
  • Cisco Aironet 2600i Access Point
  • Cisco Aironet 1260 Access Point
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Known Affected Releases

15.2(4)JB3 7.6(110.0)

Description (partial)

RM3000 11ac module causing reload of the LAP3602.
The console at the time of the reload will show simply:

IOS Bootloader - Starting system.

I.e. the system just resets, without any error or crash.  "show version", after the restart will show:

Last reset from power-on

RM3000AC VID 01 11ac module, installed in LAP3602.

if swap the module to another LAP with 11ac module. The problem stays with the module.

say (moduleA+LAP-A) is rebooting and (moduleB+LAP-B) is not rebooting.

now (moduleB+LAP-A) will not reboot and (moduleA+LAP-B) will start rebooting.

reboot frequency is random. in some cases it is reproducible, e.g. moving off the table.
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Bug Details Include

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