Guest

Preview Tool

Cisco Bug: CSCuo03213 - 11ac module causing reboot of the LAP3600

Last Modified

Jan 09, 2020

Products (41)

  • Cisco Aironet 3700 Series Access Points
  • Cisco 881SRSTW Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco Aironet 1552I Outdoor Access Point
  • Cisco AP802 Integrated Access Point
  • Cisco 892W Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco Aironet 1040 Series Access Point
  • Cisco Aironet 2600i Access Point
  • Cisco Aironet 1260 Access Point
View all products in Bug Search Tool Login Required

Known Affected Releases

15.2(4)JB3 7.6(110.0)

Description (partial)

Symptom:
RM3000 11ac module causing reload of the LAP3602.
The console at the time of the reload will show simply:

IOS Bootloader - Starting system.

I.e. the system just resets, without any error or crash.  "show version", after the restart will show:

Last reset from power-on

Conditions:
RM3000AC VID 01 11ac module, installed in LAP3602.

if swap the module to another LAP with 11ac module. The problem stays with the module.

say (moduleA+LAP-A) is rebooting and (moduleB+LAP-B) is not rebooting.

now (moduleB+LAP-A) will not reboot and (moduleA+LAP-B) will start rebooting.

reboot frequency is random. in some cases it is reproducible, e.g. moving off the table.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.