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Cisco Bug: CSCuo03080 - Serviceability Remove unnecessary ICSA alarm that shows on RTMT

Last Modified

Jun 13, 2019

Products (3)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0
  • Cisco Unified Communications Manager IM and Presence Service Version 11.5

Known Affected Releases

10.0(1) 11.5(1)

Description (partial)

Symptom:
RTMT shows an unnecessary warning message :  Alert name: ICSACertificateCASignedTrustCertFound
Cisco Intercluster Sync Agent service detected a signed CA trust certificate

No associated issues seen after uploading certificate and its chain.  Jabber users are able to login with no issues or pop-ups.

Conditions:
As part of new Jabber requirements, install a signed  tomcat and cup-xmpp certificates and its CA chain.  Install a root CA certificate to tomcat-trust and to cup-xmpp-trust stores.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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