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Cisco Bug: CSCuo02845 - CallFoward Loop count not getting reset when DN is removed from database

Last Modified

Apr 23, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.6

Description (partial)

Symptom:
When an incoming call to a phone is un-answered OR the line is busy OR the device is unregistered OR by CFWDALL to another DN, etc..., the call gets disconnected with fast busy tone.

Conditions:
Other call loops should have occurred at some time in the past, when the call was attempted to be forwarded to voicemail or to some other destination.
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