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Cisco Bug: CSCuo00016 - CCX doc needs note that SocialMiner supports IE8 for chat only

Last Modified

Jun 18, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial) 

Symptom:
The posted 10.0 CCX documentation at http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf shows that SocialMiner supports IE8.  However it supports IE8 for the customer and agent chat UIs only.

Conditions:
Normal operating conditions.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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