Guest

Preview Tool

Cisco Bug: CSCun99922 - AC manager : Unable to load Model from Devices for D96xx

Last Modified

Jun 16, 2020

Products (1)

  • ROSA Network and Video Service Management

Known Affected Releases

4.5.0 4.6.0 4.7.0 4.8.0 4.8.40

Description (partial)

Symptom:
In AC Manager component, The 'Load Model from Devices' window that pops up does not have any D96xx device listed although scrambling license is present for those devices.

Conditions:
Load TS models works properly with ROSA NMS 4.3. This problem occurs after updating the PVNG package.
Load Filtered TS models works for DCM device only.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.