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Cisco Bug: CSCun98985 - Monitoring is not working when dropping additional supervisor

Last Modified

Jun 07, 2016

Products (1)

Known Affected Releases


Description (partial)

Monitoring is not working when dropping additional supervisor

1. Register the 4 endpoints A,B,C,D with the CUCM
2. Now associate endpoints A and B with Tapi tool using user management -> end user
3. Place a call from C to B
4. Using tapi tool start monitoring B from endpoint A
5. Now on endpoint A tap on "add" button to take any other device in conference (Say D)
6. Now both A and D are supervisors and agent-customer two way audio is audible in both A and D
7. Drop D from A
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