Guest

Preview Tool

Cisco Bug: CSCun98886 - [SP]No audio for secure call via 3G under low bandwidth intermittently

Last Modified

May 12, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
One way audio for secure call via 3G under low bandwidth intermittently. Can't hear remote side audio,but remote side can hear voice from my side.

Conditions:
Steps to reproduce:
1. Set iPhone device to secure mode
2. Login jabber via 3G, the bandwidth is low
3. Call by PSTN/Meeting call back/ jabber client
4. Sign out and resign in via corp-wifi or home wifi
5. Start call again

Expect Result:
Both sides hear audio clearly in the call conversation. 

Actual Result:
Sometimes one way audio for secure call via 3G . switch network, call works well again.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.