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Cisco Bug: CSCun97599 - CVP violating number of m lines for subsequent invites

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

8.0(1) 8.0(2) 8.5(1) 8.5(2) 8.7(1) 9.0(1) 9.0(2)

Description (partial)

Symptom:
CVP is sending the first Invite for IVR leg with 1 m line and the 2nd Invite goes with 2 m lines as CUCM (Jabber) end point can do video as well and the next invite which goes to GW has only 1 m line. Due to this SBC/Avaya is having an issue.

Conditions:
During the Invite and Mid-Call Re-Invite and Ringtone with Avaya/SBC call flow interacting with CVP
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