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Cisco Bug: CSCun97549 - 8945 Phones get "Unsupported XML Object" When Selecting Visual Voicemail

Last Modified

Dec 01, 2014

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

9.3(4)

Description (partial)

Symptom:
Get the error: "Unsupported XML Object"  when pressing the voicemail button and selecting the option for visual voicemail.

Conditions:
894X phones running 9.3(4) or below AND using *enterprise subscription* type.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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