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Cisco Bug: CSCun96817 - [MRL] can't keep customer status after come back from auto-away

Last Modified

May 07, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

can't keep customer status after coming back from auto-away

Steps to reproduce:
1. Sign in on 2 devices.
2. Set status to customer available.
3. Wait to auto-away.
4. Active on 1st device. Status become customer status.
5. Active on 2nd device. 

Expect result:
Keep customer status.

Actual result:
Status became available, not customer status. And there is no customer status on 2nd device.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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