Guest

Preview Tool

Cisco Bug: CSCun95619 - 5.5.1 > 6.1 fails w/ diags: 'Error creating bean...'

Last Modified

Jan 31, 2017

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

6.1.0

Description (partial) 

Symptom:
Retrieving QNS diagnostics from qns01:9045...The following issues which were found:
-------------
[FAIL]: Feature com.broadhop.spr.service is unable to start. Error: Error creating bean with name 'persistenceObject' defined in URL [bundleentry://58.fwk686104144/META-INF/spring/spr-dao-mongo-spring.xml]: Invocation of init method failed; nested exception is com.broadhop.exception.BroadhopException: The Subscriber database has not been upgraded to use SSHA encryption for passwords. Please upgrade the database by running the following script: spr_encryption_update.sh
------------

Retrieving QNS diagnostics from qns02:9045...The following issues which were found:
-------------
[FAIL]: Feature com.broadhop.spr.service is unable to start. Error: Error creating bean with name 'persistenceObject' defined in URL [bundleentry://58.fwk1154531069/META-INF/spring/spr-dao-mongo-spring.xml]: Invocation of init method failed; nested exception is com.broadhop.exception.BroadhopException: The Subscriber database has not been upgraded to use SSHA encryption for passwords. Please upgrade the database by running the following script: spr_encryption_update.sh
------------

Retrieving QNS diagnostics from qns03:9045...The following issues which were found:
-------------
[FAIL]: Feature com.broadhop.spr.service is unable to start. Error: Error creating bean with name 'persistenceObject' defined in URL [bundleentry://58.fwk1688926038/META-INF/spring/spr-dao-mongo-spring.xml]: Invocation of init method failed; nested exception is com.broadhop.exception.BroadhopException: The Subscriber database has not been upgraded to use SSHA encryption for passwords. Please upgrade the database by running the following script: spr_encryption_update.sh
------------

Retrieving QNS diagnostics from qns04:9045...The following issues which were found:
-------------
[FAIL]: Feature com.broadhop.spr.service is unable to start. Error: Error creating bean with name 'persistenceObject' defined in URL [bundleentry://58.fwk1154531069/META-INF/spring/spr-dao-mongo-spring.xml]: Invocation of init method failed; nested exception is com.broadhop.exception.BroadhopException: The Subscriber database has not been upgraded to use SSHA encryption for passwords. Please upgrade the database by running the following script: spr_encryption_update.sh
------------

Conditions:
upgrd via ~installer.bin from 5.5.1 > 6.1
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.