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Cisco Bug: CSCun95143 - Unmapped Exception Content is not allowed in prolog

Last Modified

Oct 19, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Adding of Music On Hold Audio Source fails when an attempt is made to add MOH source without selecting MOH Audio Source File which is not marked as mandatory item;further resulting in Unmapped Exception Content is not allowed in prolog mesage.. difficult to decipher the meaning of it.

1)Login to CCMAdmin.
2)Access the path Media Resources->Music On Hold Server Audio Source.In Find and List Music On Hold Server Audio Sources page click on Add New button.
3)In Music On Hold Server Audio Source Configuration page, select any number from MOH Audio Stream Number dropdown box, provide a name against MOH Audio Source Name text box, donot select MOH Audio Source File- not marked as mandatory item not marked as mandatory item and make an attempt to add MOH Source..

Add fails with "Unmapped Exception Content is not allowed in prolog" message making it harder to understand what's going on..

Appropriate warning message indicating source file is not selected should be displayed and further Source File dropdown box must be marked with * indicating it as Mandatory item
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